Salter Cycles

I had an amazing experience at this professional bike shop! Their willingness to help in last-minute situations is truly exceptional. The staff is incredibly professional and knowledgeable. I’m grateful for their expertise and quick service that saved my ride/race event more than once. Highly recommended!

I had an excellent experience at this bike shop. A couple of days ago, my bike started making some unusual noises, so I stopped by this store for a check. The owner, an elderly gentleman, patiently listened to my concerns and fixed the issue for me. I will definitely be returning to this shop in the future!

Really honest company, I had an issue with a product and not their fault but the guys were great to deal with and very helpful. I think its a good idea of a companies values when things go wrong and these guys were amazing, thank you.

A big thanks to Rob and Tim @Salter Cycles for their great advice, knowledge and expertise!! The gravel bike recommended has been amazing. Since purchasing it less than 4 weeks ago I have ridden over 150km including the Yahoo trail out with the Otway Gravel Grinders. (I'm an L plate cyclist 😁) The bike feels like an extension of my body... it's so comfortable to ride due the the hours Rob spent fitting and sizing the bike to ensure my maximum cycling comfort. Thanks Rob and Tim 🙏😀

The Salter Cycles team are amazing. I always take my bike to Salter for serving and repairs. The team is really helpful and provide great customer service. Thanks Salter!

Friendly, helpful and knowledgeable staff. One even home delivered what I’d purchased. Another offered to trial a product before I bought it. Highly recommend!!!

Awesome fast service with a great attitude to a newbie. Will definitely be back later to check out the range of new Giant and Rocky Mountain bikes

Did you buy a cheap bike only to be hit by a careless driver? No worries, pop into Slater Cycles, these absolute jems will fix up your bike and give you some good patter while they're at at. Couldn't cycle my bike for a second without the chain coming off, I expected I'd be dropping it off and getting it ack after at least a few days but was in, fixed and out within half an hour. Definitely worth it for all your cycle needs.

Ordered a 26" Coaster wheel from Salter and Rob made it his mission to get it to me fast.(in Brisbane) Great service, comms were awesome and I am very happy with the price. Oh and the wheel is sick too. Cheers!

Had a new bike built recently by Tim at Salter Cycles which couldn't of been done better. All the components were assembled professionally and measurements set to a tee as per the bike fit data. Originally I had bought a HED wheelset here with great service throughout so when it came to a new frameset build the decision was a no brainer! The guys are passionate about riding and really know their stuff which made all the suggestions relevant. Also, thanks again Rob for recommending the frame colour, lovin it!

Purchased a magnetless speed sensor which had a few issues. I phoned to store and they offered to replace it with an alternative brand which is functioning perfectly. You can't ask for better service than that. This is exactly why we need to support our Local Bike Shops. Buying from the internet may seem cheaper, but the after sales support is non existent. Thank you Salter Cycles, great service.

Purchased a bike online gave Salter cycles a call and they were more than happy to assist and put it together for me. Jamie done a fantastic job Rob and the team were very helpful. Bike was complete and ready for pick up in just over an hour,super quick highly recommended

Brought two electric bikes from Salter Cycles. Cannot thank Rob enough for all his advice and recommendations. Happy times ahead for us while travelling Australia and having these great bikes to explore on.

I have been going to this bike shop for years now. Every bike I have purchased has come with great service at a great price. Pretty sure they are a one of a kind👍 Rob is a wealthy of information ℹ️ 😉

I am so glad I bought my bike through this shop. Rob and Ruth were so helpful! Ruth helped me with the online purchase of my new Giant Revolt (which is an awesome bike btw!). Then Rob built the bike and when I came in to collect, he made some super helpful adjustments to get the bike just right for me. Rob was friendly, professional and very knowledgable. During the build he kept in touch but then when I picked it up, he took the time to ensure I understood all I needed to know about the new bike - I didn’t feel rushed at all. Service has been excellent with great communication along the way. I would highly recommend and will be now using them for all of my biking needs! Thanks so much :)

Amazing experience, knowledgeable staff, prices were unbeatable, walked in and rode out with everything I needed for my 50KM ride home. Highly recommend these guys

My wife and I researched an entry level road bike for 6 months and we were always drawn back to Salter Cycles. We committed and made a call to Rob to discuss our needs and if there was a match. From the get go, he was so helpful and not pushy for a sale. He understood we were new to cycling. After a week of back and forth we decided on a bike and Rob was amazing. We thought we were going to pick up a road bike and a trainer and would have to figure it out for ourselves at home. Rob put the bike together, ensured the trainer was compatible and made necessary changes. He also had my wife on the bike multiple times to ensure the perfect fit. She had never felt so comfortable on a bike. Rob was also polite enough to show her how to use the bike without being condescending. Thanks to Rob and Adrian! We will be back for sure